TensorTonic offers a free tier and paid Pro and Plus subscriptions. Current features and advertised prices are shown on the Pricing page. The final price, billing interval, currency, discounts, and applicable taxes are shown before you confirm a purchase.
Payment provider and seller of record: TensorTonic uses Dodo Payments for checkout, payments, and subscription administration. For transactions processed under Dodo Payments' merchant-of-record service, Dodo Payments is the authorized reseller and legal seller and handles payment processing, invoicing, applicable indirect taxes, refunds, disputes, and chargebacks. The seller or merchant of record for your transaction is identified at checkout or on your receipt. Any buyer terms and privacy notices presented during checkout also apply.
Recurring billing: Paid subscriptions are billed monthly or yearly and renew automatically until canceled. By subscribing, you authorize the seller or payment provider identified at checkout to charge your selected payment method for each renewal, including applicable taxes. Unless an offer at checkout expressly states otherwise, paid subscriptions do not include a free trial.
Plan changes: Upgrades generally take effect immediately and may include a prorated charge or credit. Downgrades generally take effect on the next billing date. The exact immediate charge, credits, taxes, new recurring price, and effective date are displayed before you confirm a plan change. A failed payment may prevent a plan change.
Cancellation: You can manage or cancel a subscription through the billing portal available from your account. If cancellation is scheduled for the next billing date, paid access normally continues until the end of the current paid period. If you select an immediate cancellation option, or if access is suspended or terminated for nonpayment or a Terms violation, paid access may end earlier.
Failed payments: If a renewal or other charge fails, we or the payment provider may retry the charge, prevent a requested plan change, suspend paid access, or return the account to the free tier until payment is resolved.
Refunds: Subscription charges are generally non-refundable once processed, except where required by applicable law or expressly approved by the seller or merchant of record identified on your receipt. This does not limit any mandatory consumer rights. Contact support@tensortonic.com with your order information to request billing assistance.
Price changes: We may change subscription prices or features. We will provide any notice or obtain any consent required by applicable law before a new price applies to a renewal. You may cancel before the new price takes effect.